Our dishwashers are fitted with a self-diagnosis system, which in the rare case of a fault will help to report what the problem is. If the E19 or F19 error code appear on the appliance display it means that there is a problem with the dispenser or an internal valve. We recommend that you do not try to resolve the issue on your own at home due to health and safety reasons. Please close the water tap and switch off the appliance. Book an engineer visit to have a professional rectify the problem.

Links which might be interesting for you:

  • More info about troubleshooting for dishwashers:
    Overview page
  • User manuals for dishwashers:
    User manuals
  • Spare parts :
    Contact our Customer Service Consultant at 603 7950 9338
  • Cleaning and care products:
    Starter Kit
  • Fitting accessories and other products:
    Accessories
Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.