Home Appliances
Arrange a visit from a Bosch repair expert online.
Complete our online service booking form and we will contact you shortly to arrange an appointment time.
We'll gladly assist you in person, too.
Getting in touch with Bosch repair specialists is easy: you can reach our service experts 6 days a week by telephone.
Expert Repairs from Customer Service.
Customer service support you can depend on. Bosch engineers are here to provide expert repairs for your appliances both inside and outside of warranty.
Frequently Asked Questions
We have provided answers to the most frequently asked questions about the Bosch repair service below.
How much will my repair cost?
If your Bosch appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
Manufacturer's Warranty terms and conditions
Bosch Extended Warranty terms and conditions
Labour fee: RM240 per appliance
Transport fee: RM20 - 120 (depending on region)
What if I have a Bosch Extended Warranty for my appliance?
If you have a valid Bosch extended warranty, please call our customer care centre directly. Please do not book your repair visit online as you may be charged for the cost of your repair instead of being covered by the extended warranty.
Please have your appliance's model number (E-Nr), FD number and purchase date ready prior to calling us.
(603) 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
Who will be repairing my appliance?
Repairs are carried out by our own engineers and our pool of approved service partners. They are well trained by us, which gives them unrivalled knowledge and expertise with our Bosch appliances.
What appliances do you repair?
Our engineers can repair large Bosch appliances such as washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, wine coolers, ovens, hobs, cooker hoods, warming drawers and integrated coffee machines.
Small Bosch appliance, such as kettles, toasters, coffee machines, kitchen machines, food processors, blenders, mixers, irons and vacuum cleaners are repaired in our workshop. If you need a repair on a small Bosch appliance, please call our customer care centre.
(603) 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
How can I pay for my repair?
Repair payment can be made to the engineer on the day of your repair via credit card, cash or bank transfer. In some cases, a pre-payment will be requested prior to the repair visit.
When do you do repairs?
Our engineers can repair your Bosch appliances on weekdays only.
Do you use original spare parts?
Our engineers will only replace any faulty parts with original replacements parts from our Germany warehouse, and we support a comprehensive range of replacement spare parts for appliances up to ten years after their prouduction date.
