What should you do when your coffee maker isn’t pumping water?

When your coffee maker stops pumping water through, a descale is usually the order of the day. At Bosch Home Appliances Service, we recommend using a special descaler to descale your machine properly. Please don’t use domestic cleaners. These are mostly aggressive and will harm your machine over the long term.

If, on the other hand, water runs out of your coffee machine, in most cases a repair is required. If this occurs within the guarantee period of 24 months, at Bosch Home Appliances Service, we’ll provide a free of charge repair. Outside the warranty period, coffee machines are repaired by us at a fixed cost of <CMFixPrice>. If your coffee maker is a device with Solitaire design, the fixed price for the repair of your coffee machine is <SMFixPrice>.

Address of small appliance customer service:
<SmAppCusSerAddress>

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Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

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