The pump is blocked with foreign objects or the pump cover is not attached correctly.

Cleaning pump:
1. Set the programme selector to OFF. Pull out the mains plug. Attention: The pump may be blocked with glass fragments. There is risk of cutting yourself.
2. Remove the filters.
3. Remove the pump cover.
4. Remove all foreign objects.
5. Check whether pump impeller can be rotated freely.
6. Re-insert the pump cover including locking or screwing tight.
7. Also re-adjust the filters correctly and attach them if required.

Contact & Info

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.